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Best article, 2021
Congratulations to Shawn Flanigan and Megan Welsh on the selection of their paper, "Unmet Needs of Individuals Experiencing Homelessness Near San Diego Waterways: The Roles of Displacement and Overburdened Service Systems" as the best article published in JHHSA, 2021. We are pleased to make this paper freely available to all readers - attached here as a PDF and available in volume 43, issue 2.
Call for papers: Emerging Trends in Public & Nonprofit Organizations
ASPA's Academic Women in Public Administration (AWPA) has partnered with JHHSA to initiate a discussion on emerging health and human service trends in public and nonprofit institutions. This symposium seeks scholarship with an eye to creating resilience. Thoughtful empirical and theoretical research that turns a critical eye on what institutions are doing to navigate these challenging times. Please see the attached call for details on how to contribute your scholarship.
Participants not Observers: Involving Beneficiaries as Co-assessors in Performance Analysis
David Campbell & Kristina Lambright
JHHSA, Vol. 44 No. 4,
This commentary addresses the limited attention researchers and practitioners have given to the role service beneficiaries can and do play in performance analysis in health and human service organizations. We present a six-element framework for understanding that role at the individual, program and system level. The framework contrasts approaches that treat beneficiaries as passive versus active participants in performance analysis. We apply the framework to an imagined disability services organization. Future research should assess beneficiary engagement in performance analysis more systematically, including case studies, surveys of practice, and assessments of the effectiveness of these different approaches.
Key Words: Performance analysis, evaluation, beneficiaries