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The Phase Model of burnout and Employee Turnover

Author: ERIC A. GOODMAN and R. WAYNE BOSS
Published in JHHSA, Vol. 25 No. 1

This study explores the phase model of burnout and investigates its
relationship to actual turnover in a hospital. The results indicate that
employees who turnover have significantly higher burnout phase scores
that those who stay in the organization. A further comparison of volun-
tary and involuntary turnover demonstrates that there is no significant
differences on burnout phase scores. The findings lend support to the
usefulness of the phase model of burnout.

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